Privacy Policy for digi-pin.in and digipinindia.in
Last Updated: November 20, 2025
This Privacy Policy outlines how digi-pin.in and digipinindia.in ("we", "us", or "our") collect, use, disclose, and protect your information when you use our DIGIPIN lookup service. By accessing or using our websites, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Location Data
When you use our DIGIPIN lookup service, we may collect:
- Geolocation Data: With your explicit consent, we may access your device's GPS or other location services to determine your current location for DIGIPIN lookup purposes.
- Search Queries: Address searches, coordinates, or DIGIPIN codes you enter to use our service.
- Map Interactions: Clicks and interactions with the map interface to generate DIGIPIN codes for specific locations.
1.2 Automatically Collected Information
We automatically collect certain technical information when you visit our websites:
- Device Information: Browser type, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
- IP Address: Your Internet Protocol address for analytics and security purposes.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic (see Cookies section below).
1.3 Information You Provide
We do not require account creation or personal identification. However, if you contact us through any communication channel, we may collect information such as your name, email address, and message content.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide DIGIPIN lookup functionality and display location-based results.
- Service Improvement: To analyze usage patterns, identify issues, and improve website performance and features.
- Analytics: To understand how users interact with our service through Google Analytics and similar tools.
- Security: To detect, prevent, and address technical issues, fraud, and security threats.
- Communication: To respond to your inquiries, feedback, or support requests.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
3.1 Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics: For website traffic analysis and user behavior insights. Google's privacy policy applies to this data.
- Google Tag Manager: For managing analytics and marketing tags.
- OpenStreetMap: For base map tiles and geocoding services.
- Nominatim (OpenStreetMap): For reverse geocoding and address lookup services.
- Google Maps API: For displaying embedded maps and location services.
3.2 No Sale of Personal Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety, or that of others.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Location Data: Not stored permanently; used only for immediate DIGIPIN generation.
- Analytics Data: Retained according to Google Analytics retention policies (default 26 months).
- Communication Records: Retained for as long as necessary to respond to inquiries and maintain records.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for secure data transmission
- Secure server infrastructure
- Regular security assessments and updates
- Access controls and authentication mechanisms
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your information for certain purposes.
- Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw consent for location access or other permissions at any time.
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Users
Our services are primarily intended for users in India. If you access our website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfer and processing.
10. Third-Party Websites
Our website may contain links to third-party websites, including Google Maps, OpenStreetMap, and other mapping services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Location Services and Permissions
To use the location-based features of our DIGIPIN service:
- Browser Permission: Your browser will ask for permission before sharing your location. You can deny or revoke this permission at any time through your browser settings.
- Accuracy: Location accuracy depends on your device, browser, GPS signal, and environmental factors.
- No Persistent Storage: Your location data is used in real-time for DIGIPIN generation and is not stored on our servers.
12. Google Analytics
We use Google Analytics to collect information about website usage. Google Analytics uses cookies to track and analyze website traffic. The information generated includes:
- Pages viewed and time spent on each page
- Referring websites and search terms
- Geographic location (city/country level)
- Device and browser information
Google Analytics data is processed according to Google's Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Providing prominent notice on our website
Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated terms.
14. Open-Source Development
This website is developed using the foundational code and logic provided by the Department of Posts, Government of India, on their official GitHub repository (CEPT-VZG/digipin). We have leveraged and improved upon this open-source base to create a user-friendly DIGIPIN lookup service.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Website: digi-pin.in or digipinindia.in
- For official DIGIPIN inquiries: Contact the Department of Posts, Government of India
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.
17. Your Consent
By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.